Metro Jail

Mobile County Metro Jail at a Glance

The Mobile County Sheriff’s Office is responsible for the Mobile County Metro Jail. This facility houses an average of 1,500 inmates per day and is the detention facility not only for the county but for the city of Mobile as well.

Metro Jail includes a main jail facility plus a minimum security barracks, which provides inmate labor to parks, facilities and events across the county. This labor source saves taxpayers more than $1.5 million each year.

The jail provides a comprehensive range of necessary services to inmates, from food and medical services to education and rehabilitative programming.

TO GO THROUGH OUR AUTOMATED SYSTEM AND FIND OUT INFORMATION ABOUT YOUR

LOVED ONE IN JAIL, PLEASE CALL 251-574-6412

TO SEND/RECEIVE MAIL 

1. All written incoming non-privileged inmate mail must be on a metered postcard  

          NO POSTAGE STAMPS

2. A metered postcard is defined as rectangular and no larger than “4X6” in

dimensions.

3. Mail received after the inmate is released from the Mobile County Metro

Jail will be stamped “Return to Sender, No longer here” and will be

returned.

4. Mail which has been opened and inspected prior to release of the inmate

will be held for three (3) working days after the inmate(s) release from the Mobile

County Metro Jail. If the mail is not picked up within the three (3) working days

from the Money Clerk’s Office, it will be discarded on the next working day.

5. The Mobile County Metro Jail is not obligated nor required to pay

“Postage Due” on any incoming mail. Mail asking of this request will be

rejected or declined.

6. Incoming mail must have a return address which includes a full name,

street address, city, state, and zip code.

7. Incoming mail must be addressed to the inmate using full name and

date of birth; if known. Inmates Incoming Mail must be addressed as

follows:

8. Mail not addressed as described above will be returned to sender.
9. Incoming mail must clearly be marked with the senders name and return
10. address or it will not be delivered to the addressee.

10. Contraband received through the mail, if not a criminal offense, will be

held for ten (10) calendar days.

11. The inmate will be notified via written notification of any contraband, not a

criminal offense, violating the Mobile County Metro Jail’s Mail

correspondence Policy. The written notification from the Metro Jail’s

Room will instruct the inmate(s) to provide a metered stamped envelope

Within ten (10) days and the materials will be returned to the sender.

After ten (10) days, it will be discarded or donated to the jail chaplaincy

Program.

12. All mail will be searched at an undisclosed location before being passed

out to the inmates.

13. All mail that is not clearly identified as “legal mail” will be opened and

inspected before delivered to the inmate. Padded envelopes will not be

accepted.

Guidelines to Electronic Photo Approval or Denial for the Mobile County Metro Jail

.                                             NEW VISITATION INFORMATION WITH METRO JAIL.                                                                        

VISITATION VIDEO RULES

ONSITE AND REMOTE

1.  ALL visits are now registered and scheduled at https://www.gettingout.com/schedule-a-visit/.  YOU MUST SCHEDULE YOUR OWN APPOINTMENT.

2.  After you complete registration, you will receive an email for confirmation.  If you do not receive an email call

    866-516-0115.  

3.  If you do not have access to a computer you may register in

     the lobby of Metro Jail, 450 St. Emmanuel Street, Monday 

     thru Friday, 8:00 - 11:00 am or 2:00 - 5:30 pm Central

     time.

4.  If you would like to register by phone call 866-516-0115.

5.  Once you have registered, you may choose ONSITE or 

     REMOTE.  ONSITE VIDEO (METRO JAIL) IS FREE

6.  ALL visits must be scheduled 1 day in advance, but no 

     more than 7 days in advance.

7.  ALL visitors must be signed in 15 minutes prior to the 

     scheduled visit start time. ONSITE AND REMOTE

8.  Only approved visitors are granted visitation. Visitor’s 

     must be on inmate’s approved visitation list.  No more    

     than (4) four visitors are allowed per inmate.  NON-

     APPROVED VISITORS USING THE SCHEDULED

     VISIT OF AN APPROVED VISITOR WILL RESULT

     IN THE TERMINATION OF THE VISIT AND 

     PERMANENT SUSPENSION OF THE APPROVED 

     VISITOR’S ACCOUNT.

9.  ALL PERSONAL VIDEO VISITS ARE MONITORED AND 

     RECORDED.

10. FOR ALL QUESTIONS AND ASSISTANCE CALL   

                   855-208-7349                           

PROFESSIONAL VISITATION

ONLY PROFESSIONAL FACE TO FACE VISITS ARE ALLOWED.  ALL OTHERS ARE VIDEO VISITS (listed 

Above).  PROFESSIONAL VISITORS ARE;  CLERGY

MEDICAL, OR LEGAL (ATTORNEY)

VISITATION HOURS

ON-SITE 

Monday - Friday

8:00 - 11:00 am

2:00 - 5:30 pm

REMOTE

7 days a week

8:00 - 11:00 am

2:00 - 5:30 pm

QUESTIONS OR ASSISTANCE

855-208-7349

 MEDICAL INFORMATION

All Medical is contracted through NaphCare, www.naphcare.com.  IF YOU NEED TO SPEAK WITH SOMEONE CONCERNING MEDICAL INFORMATION ABOUT AN INMATE CALL 574-3368 .   Leave a message stating inmate name and your contact information and your message will be returned as soon as possible.